Terms & Conditions
Terms and Conditions
Last Updated: March 1, 2025
Welcome to KnotYourAverageBrush ("Company," "we," "our," "us"). These Terms and Conditions ("Terms") govern your use of our website (kyabrush.com) (the "Site") and our services. By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Site.
1. General Information
This Site is owned and operated by KnotYourAverageBrush. These Terms apply to all visitors, customers, and users of the Site. By using our Site, you confirm that you are at least 18 years old or have parental consent.
2. Changes to These Terms
We may update these Terms at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the Site after updates constitutes acceptance of the revised Terms.
3. Products and Services
✔️ We strive to ensure all product descriptions and prices are accurate; however, we do not guarantee that all information is free of errors.
✔️ Prices are subject to change without notice.
✔️ We reserve the right to discontinue or modify products at any time.
✔️ Our products are available for customers in the United Kingdom, United States, Canada, and Italy.
4. Orders and Payments
✔️ By placing an order, you agree to provide accurate and complete payment information.
✔️ We reserve the right to cancel any order for reasons including suspected fraud, product unavailability, or pricing errors.
✔️ All payments are processed securely. We do not store payment details.
5. Shipping and Delivery
🚚 Shipping Locations – We currently ship to the United Kingdom, United States and Italy.
⏳ Delivery Times – Estimated delivery times vary by location:
📍 Shipping Times by Country
🇬🇧 United Kingdom – 4-6 business days
🇺🇸 United States – 4-7 business days
🇮🇹 Italy – 4-6 business days
🇪🇸 Spain – 4-6 business days
(Check full policy)
📦 Customer Responsibility – You must provide accurate shipping information. We are not liable for lost shipments due to incorrect details.
💰 Customs & Taxes – International orders (outside the UK) may be subject to import duties and taxes. These charges are the customer’s responsibility.
6. Returns and Refunds
🔄 Customers must request a return within 7 days of receiving their order for a full refund.
📦 Items must be in unused condition with original packaging.
🚚 Return shipping costs are the customer’s responsibility unless the return is due to our error.
💳 Refunds will be issued to the original payment method within 5-10 business days after receiving the returned item.
7. Intellectual Property
All content on this Site, including text, images, logos, and designs, is owned by KnotYourAverageBrush and protected by copyright laws.
You may not copy, distribute, or reproduce any content without our written permission.
8. User Conduct
You agree NOT to:
🚫 Engage in illegal activities using our Site.
🚫 Abuse our services or submit false information.
🚫 Attempt unauthorized access to our systems.
We reserve the right to terminate accounts that violate these Terms.
9. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
10. Limitation of Liability
⚠️ We are not responsible for any damages resulting from your use of our Site or inability to access it.
⚠️ Our liability is limited to the maximum extent permitted by law.
11. Governing Law
These Terms are governed by the laws of the United Kingdom, United States, Canada, or Italy, depending on the customer's location. Any disputes must be resolved in the respective jurisdiction's courts.
12. Contact Us
If you have any questions about these Terms, contact us at:
📧 Email: kyabrush@protonmail.com
🌍 Website: kyabrush.com
Thank you for shopping with KnotYourAverageBrush! ✨